Commonly Asked IT Questions

  • Where can I plug in?
  • Where are the computers, printers, and scanners?

    Location

    Computers

    Law School Printers

    Sites Printers

    Lexis Printers

    Scanners

    Lower Level Commons (and Alcove)

    1 PC

    1 Mac

    2

     

     

    2

    Legal Research Reading Room

     

    1

    2

    1

    1

    Law Library Sub-1

    (behind Reference Desk)

     

    1

     

     

    1

    Law Library Sub-2

     

    1

     

     

    1

    Law Library Sub-3

     

    1

     

     

    1

    Throughout the library

    3 PCs

     (public terminals)

     

     

     

     

    Jeffries Hall

    Lower Level

     

    1

     

     

     

    Jeffries Hall

    Lounge

     

     

    1

     

     

     

  • Where can I get on the network?

     

    Resources

    Total Number

    Location

     

     

    Law Library

    Classrooms

    Computer Labs

    Elsewhere in the Law School

    Open Wired Network Connections

    1351

    6

    2

    22

    76

    Networked Computers

    163

    4

    193

    42

    136

    Wireless Network

    12004

    Y

    Y

    Y

    Y

    1 Does NOT include networked computers

    2 We have drastically decreased the amount of student computers available due to unsafe spacing concerns during the pandemic.

    3 Audio-Visual

    4 Simultaneous users

  • Where can I get help?

    All registered students on the Ann Arbor campus are eligible to receive the services and resources included in the Information Technology Services (ITS) Standard Computing Services at no charge.

    Check your standard computing services and Sites printing (non-Law School) usage at the ITS accounts page.

  • Who do I contact?

    ITS Help Desk

    Email: 4Help@umich.edu

    Chat: https://chatsupport.it.umich.edu

    Help with U-M technological problems including Lawyers Club networking.

    734.764.HELP

               

    (4357)

    U-M Tech Shop (formerly Showcase)

    Sells hardware & software at educational prices.

    734.647.2537

     

  • ITS Tech Guide

    Student Tech Guide

    Provides overview of all technology services provided to students by ITS

     

  • SITES (Campus) Printing

    Sites printing

    All U-M students receive a $24.00 Sites printing quota. This quota is used to print to printers at Campus Computing Sites, and to the three Sites printers in the Law School. Black and white pages are charged at 6 cents per printed side. (Double-sided printing counts as two pages.)

     

  • Laptop repair

    ITS Tech Repair

    Email: tech.repair@umich.edu

    Warranty and non-warranty hardware and software repairs for Apple (including iPad and iPhone), Dell, HP, Microsoft Surface, and devices covered by Safeware, plus low-cost assistance with a variety of laptop/desktop maintenance services for all types of computers.

    734.763.6181

     

  • Security and safe computing

    Antivirus Information

    Free antivirus software for U-M students; how to protect your computer from viruses and more.

    Phishing and suspicious email

    Learn how to spot phishing attempts, and how to report these to ITS.

     

Law Student Computer Lab

DUE TO COVID-19, this lab is currently unavailable.

Location

Sub-3 Law Library

Hours

Daily 8:00 a.m. - 12 midnight

(The computer lab follows the Library schedule)

Holidays

  • CLOSED Memorial Day, Thanksgiving, & December 25 - January 1
  • OPEN July 4 and Labor Day
  • The lab is NOT staffed on holidays
  • Hours may vary between terms and on holidays

Hardware

  • 10 HP ProDesk 600 G1
  • 2 21.5" Apple iMac, Intel Quad Core 2.8GHz, 4GB RAM, 1 TB HD (Macs have Campus Computing Sites Loadset)

Operating Systems  

  • Windows 10 Enterprise
  • macOS

Software (on Law School PC computers)  

  • Chrome, Firefox
  • Lexis for Microsoft Office
  • Bloomberg (Web)
  • M+Google email (Web)
  • MS Office Professional 2016 (Word, Excel, PowerPoint, Publisher, OneNote)
  • Corel WordPerfect X3
  • SFTP
  • Irfanview
  • Acrobat DC Pro
  • Box Drive

Software on Sites Mac Computers

Network Access 

The Law School is 100% wireless network capable.

Printing 

  • 1 networked student printer (Xerox D95)
  • 1 Lexis printer 1

Please Note

The Lexis printers are not Law School-owned printers. Students are NOT charged for Lexis printing as long as the Lexis print-outs are directed to the designated Lexis printers (if you direct your Lexis print-outs to the Law School's regular networked duplex printers, you will be charged). If the Lexis printer is out of order in the computer lab, you should redirect your Lexis print jobs to the Lexis printer on Sub-2 of the Law Library (not to the regular networked duplex printers in the computer lab or student commons) in order to avoid being charged for those printing sessions.