U-M Dropbox

If you are new to the university you will need to create your U-M Dropbox account before you can start using it.

Create Your U-M Dropbox Account

 

Dropbox Path Changes

On June 11, 2024, Dropbox changed the way their filesystem works.  Users of the Dropbox application syncing files to their computers may have problems with files and folders not syncing or disappearing after this change.  If you are having problems with this, please see the link below for troubleshooting tips.

Troubleshooting Dropbox Application

 

Important Policy Notes

Leave Smart Sync settings at “Online only”
The Dropbox application has a Smart Sync feature that is on by default.  Your files do not actually reside on your computer unless you open or modify them.  We urge you not to change this setting as you may inadvertently download sensitive data to your desktop which is against university security policies.  You could also fill up your hard drive with your Dropbox files if you sync them locally. Smart Sync settings - leave default

 

Clinics 
The university has specific guidelines on how sensitive data are stored and handled.  If you are a part of a Law School clinic, please read the clinic data policy.

Handling Clinic Data Policy

 

Accessing Your Files

Once you create your U-M Dropbox account, you can access your files on the web or by installing the Dropbox application.

Dropbox on the Web   Install the Dropbox App
Note: Law School Information Technology staff will work with you to install the Dropbox app on university-owned Windows computers.

Installing and configuring Dropbox

Dropbox Setup on Windows (video)  Dropbox Setup on Mac (video)
Dropbox Setup on Windows and Mac (Google Doc) 

Dropbox Training - ITS Resources

 Dropbox Training (video)
Training Page  ITS Dropbox FAQ
U-M Specific Resources

 

FAQ

Q: Why did the university move from U-M Box to U-M Dropbox?
A: The University’s contract with Box ended in December 2021.  Box raised their prices to a figure that no longer made sense to the university, and therefore ITS chose Dropbox as the replacement for Box.

Q: I’m not seeing folders in the Dropbox app on my computer, why?
A: First, check Dropbox on the web (link below).  Click on the “Shared” link on the left.  If you see a folder shared with you on this page, hover over it, and click the “Join Folder” button. 
Now in the Dropbox app, check your preferences and make sure you are syncing all the folders you want to see on your computer. 
Dropbox on the Web  
See Sync Example

Q: How long are deleted files kept in Dropbox?
A: Deleted files are retained in the “deleted files” folder for 10 years unless they are permanently deleted from this folder.  Please do not use this folder as a storage archive.

Q: If I link my personal Dropbox account, will the university have access to it?
A: Connecting a personal account in the Dropbox app does not give the university access to it.  It merely gives you the ease of accessing files in both accounts.

Q: Does Dropbox have a way to automatically delete files after a set period of time? 
A: Dropbox currently does not have this functionality.